Capability Matrix

Detailed Service Specifications

ServiceDescriptionKey DeliverablesValidation
Systems ArchitectureComplete logical and physical design with formal SDDTopology diagrams, hardware specs, HA/DR plan
Integrated EngineeringAPI layers, message fabrics, event-driven architecturesOpenAPI specs, interface contracts, integration audit
Cloud InfrastructurePlatform-agnostic IaC with observabilityTerraform modules, K8s configs, CI/CD pipelines
CybersecurityThreat-modeled defense-in-depthThreat models, zero-trust architecture, IAM design
Technical AdvisoryVendor-neutral strategic guidanceAssessment reports, investment analysis, roadmaps
Managed OperationsSLAs: monitoring, patching, backup, incident responseRunbooks, escalation paths, SLAs, training programs