Privacy Policy

1. Introduction and Overview

This Privacy Policy describes how Goucher Capital, a trade name operated by Goucher Holdings LLC, a limited liability company organized under the laws of the United States with its registered office at 3824 Nebo Ave, Ogden, Utah, 84414-4720, United States, collects, uses, discloses, stores, and protects personal information obtained from visitors to our website at https://www.gouchercapital.lat, from prospective and current clients, and from individuals who interact with our business through any channel including electronic mail, telephone communications, in-person meetings, and service delivery engagements.

Goucher Capital provides computer systems design and related services, integrated systems engineering, cybersecurity architecture, cloud infrastructure solutions, and technical consulting within the Professional, Scientific, and Technical Services sector. In the course of delivering these professional services, we may receive personal information from clients, website visitors, service providers, and business partners. This policy explains our practices with respect to all such personal information in comprehensive detail, addressing each category of data we handle, the purposes for which we use it, the circumstances under which we may disclose it, and the measures we employ to protect it.

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision of this policy, you should discontinue use of our website and refrain from providing personal information to us. We reserve the right to modify this policy at any time, and any changes will be effective immediately upon posting the updated policy to this page. Your continued use of our website or services after any modification constitutes acceptance of the revised policy. We encourage you to review this policy periodically to stay informed about our data handling practices and any updates we may make.

2. Information We Collect

2.1 Information You Provide Voluntarily

When you contact Goucher Capital through our website contact form, send us electronic mail, call our office, or engage with us in the course of a business relationship, we may collect the following categories of personal information directly from you:

• Contact and Identification Information: Your full name, business title, company or organization name, electronic mail address, telephone number, and physical or mailing address. This information enables us to identify you, communicate with you about your inquiries and projects, and maintain accurate client records for the duration of our professional relationship.
• Professional and Business Information: Your role, responsibilities, technical requirements, project descriptions, infrastructure specifications, and other business-related information you choose to share when describing your project needs or when engaging our consulting or engineering services. This information is essential for us to understand your requirements and develop appropriate technical solutions tailored to your specific operational context.
• Communication Records: The content of messages you send through our website contact form, electronic mail correspondence, notes from telephone conversations, meeting summaries, and any documents, diagrams, or specifications you transmit to us as part of a client engagement or prospective engagement. These records allow us to maintain continuity across communications and ensure we accurately capture your evolving requirements throughout the engagement lifecycle.
• Transactional and Engagement Information: Details related to the services we provide, including project scope documents, statements of work, service agreements, invoices, payment records, and communications related to project delivery, support requests, and ongoing managed operations. These records are necessary for the administration and delivery of our professional services and for compliance with our contractual and legal obligations.

2.2 Information Collected Automatically

When you visit our website at https://www.gouchercapital.lat, certain information is collected automatically through standard web server logging and analytics mechanisms. This includes: Internet Protocol (IP) address, browser type and version, operating system type and version, device type, screen resolution, referring and exit page URLs, date and time stamps, pages visited, time spent on each page, and the sequence of page navigation within our website. Aggregated and anonymized analytics data about how visitors interact with our website is collected in a form that does not permit identification of any individual visitor. This data helps us understand which content is most useful to our audience and identify opportunities for improvement. Server and security logs recording requests made to our server infrastructure, including the requesting IP address, requested resource, response status code, and timestamp, are maintained for security monitoring, performance optimization, and operational troubleshooting purposes.

2.3 Information We Do Not Collect

Goucher Capital does not collect or process sensitive personal data categories including but not limited to government-issued identification numbers, financial account credentials, biometric data, health or medical information, information about children under the age of thirteen, or precise geolocation data. We do not use cookies, tracking pixels, browser fingerprinting, or any other client-side tracking technologies to monitor individual browsing behavior across sessions or across websites. We do not purchase, license, or otherwise acquire personal information from third-party data brokers or aggregators. Our data collection is limited to what is necessary to operate our website, respond to inquiries, and deliver our professional services.

3. How We Use Your Information

Goucher Capital uses the personal information we collect exclusively for the following purposes, each of which is grounded in a legitimate business interest, contractual necessity, or your explicit consent:

3.1 Service Delivery and Client Engagement

We use your contact, professional, and business information to respond to inquiries, prepare proposals and statements of work, deliver the computer systems design, engineering, consulting, and managed operations services we have been engaged to provide, communicate project status and deliverables, provide technical support, and manage ongoing client relationships. This processing is necessary for the performance of our contractual obligations to our clients and for our legitimate interest in operating our professional services business effectively.

3.2 Business Operations and Administration

We use client and engagement information to manage billing, invoicing, and payment processing; to maintain internal records of engagements, correspondence, and deliverables; to manage our calendar of project milestones, deadlines, and resource allocation; and to fulfill our obligations under applicable tax, corporate, and regulatory requirements under federal and state law.

3.3 Website Operation and Improvement

We use aggregated and anonymized website analytics data to understand how visitors navigate our website, identify pages and content that are most and least useful to our audience, detect and resolve technical issues affecting website availability or performance, and inform improvements to our website content, structure, and user experience. This processing serves our legitimate interest in maintaining an effective online presence and providing prospective clients with relevant, accessible information about our services.

3.4 Security, Compliance, and Legal Obligations

We use server and security logs to monitor for and respond to security incidents, unauthorized access attempts, and other threats to the confidentiality, integrity, and availability of our systems and data. We may use and disclose personal information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests; to enforce our contractual terms and conditions; and to protect the rights, property, and safety of Goucher Capital, our clients, our personnel, and the public.

4. Disclosure of Personal Information

Goucher Capital does not sell, rent, lease, trade, or otherwise commercialize personal information. We do not exchange personal information for monetary consideration or any other form of value. We disclose personal information only in the following limited circumstances and only to the extent necessary for the purpose described:

4.1 Service Providers and Subcontractors

We may engage third-party service providers to support our business operations, including but not limited to cloud infrastructure hosting, electronic mail services, payment processing, accounting and bookkeeping, legal and professional advisory services, and information technology support. These service providers are authorized to access and process personal information solely as necessary to perform their contracted functions and are bound by written agreements that require them to implement appropriate technical and organizational measures to protect the confidentiality and security of the information, to process it only in accordance with our documented instructions, and to delete or return it upon completion or termination of the service arrangement.

4.2 Legal and Regulatory Disclosure

We may disclose personal information if we determine in good faith that such disclosure is reasonably necessary to comply with a binding legal obligation, including a subpoena, court order, search warrant, or other lawful request by a governmental authority with competent jurisdiction; to enforce or apply our contractual terms and conditions; to investigate, prevent, or take action regarding suspected fraud, illegal activity, or violations of our policies; or to protect against imminent harm to the rights, property, or safety of Goucher Capital, our clients, our personnel, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, restructuring, sale of all or substantially all of our assets, or similar corporate transaction, personal information held by Goucher Capital may be among the assets transferred to the successor or acquiring entity. In such circumstances, we will require the recipient to provide protections for personal information that are materially consistent with those described in this Privacy Policy, and we will notify affected individuals through prominent notice on our website and through direct communication where reasonably practicable.

4.4 With Your Consent

We may disclose personal information to third parties for purposes not described in this policy when we have obtained your prior explicit consent to such disclosure. You may withdraw your consent at any time by contacting us at mail@gouchercapital.lat, though withdrawal will not affect the lawfulness of processing that occurred prior to the withdrawal.

5. Data Retention

Goucher Capital retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, tax, or reporting obligations, or to establish, exercise, or defend legal claims. Client engagement records are retained for seven years following completion or termination of the engagement. Website server logs are retained for ninety days. Aggregated analytics data may be retained indefinitely. Prospective client communications are retained for eighteen months. Upon expiration, information is securely deleted, destroyed, or anonymized. We review our retention practices annually.

6. Data Security

Goucher Capital implements administrative, technical, and physical safeguards including: TLS encryption for data in transit; encryption at rest using industry-standard algorithms; network security controls including firewalls, intrusion detection and prevention, and regular vulnerability scanning; role-based access controls with least privilege; multi-factor authentication for administrative access; regular security awareness training; and documented incident response procedures. In the event of a data breach, we will notify affected individuals and relevant regulatory authorities in accordance with applicable legal requirements and within the timeframes prescribed by law.

7. International Data Transfers

Goucher Capital is headquartered in the United States. Personal information is stored and processed on servers in the United States. Cross-border transfers are protected by appropriate safeguards consistent with this Privacy Policy and applicable United States federal and state data protection legislation.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict processing of your personal information, or to withdraw consent. Contact us at mail@gouchercapital.lat. We respond within thirty calendar days and may verify your identity.

9. Children's Privacy

Our website and services are directed at business professionals. We do not knowingly collect information from individuals under thirteen. If we become aware of such collection, we will promptly delete it. Contact us immediately at mail@gouchercapital.lat if you believe a child has provided personal information to us.

10. Third-Party Websites

This Privacy Policy applies exclusively to information collected by Goucher Capital. We are not responsible for third-party privacy practices. We encourage reviewing third-party privacy policies before providing personal information.

11. Changes to This Policy

We may update this policy. Material changes will be posted with a revised Effective Date and prominent notice. If we intend to use personal information in a materially different manner, we will provide notice and obtain consent where required by law.

12. Contact Information and Complaints

If you are not satisfied with our response, you may lodge a complaint with the Federal Trade Commission at https://www.ftc.gov or with your state attorney general. For Utah residents, additional recourse may be available through the Utah Division of Consumer Protection.